UAE Infinity Portal Outage
Update - We are continuing to monitor the situation as it develops.
AWS team expects to see improvements to core services in the coming hours.
Mar 04, 2026 - 07:38 UTC
Identified - We are in contact with AWS and monitoring the situation.

AWS latest relevant update:
Mar 02 1:36 PM PST: "expect this to take at least a day to fully restore power and connectivity"
Mar 02, 2026 - 09:38 UTC
Investigating - Due to Infrastructure issues in AWS UAE region,
Infinity Portal customers in UAE data residency may experience degraded service and difficulties.

We are working to mitigate that.
Mar 02, 2026 - 07:00 UTC
Smart-1 Cloud is not available in UAE region
Update - We are continuing to work on a fix for this issue.
Mar 03, 2026 - 16:04 UTC
Update - AWS is still working on it internally and estimating at least one more day before returning power.
We are continuing to be in contact with AWS on this matter
Mar 02, 2026 - 06:44 UTC
Identified - Due to Infrastructure issues in AWS UAE region, Smart-1 Cloud customers in UAE data residency may experience degraded service and difficulties. We are working to mitigate that.
Mar 02, 2026 - 00:00 UTC
Customers may experience logs delay
Investigating - We are currently investigating this issue.
Mar 01, 2026 - 08:52 UTC
Infinity XDR is unavailable in UAE region
Identified - XDR detection services are operational.
We are still waiting for the cloud services to become operational in UAE for the portal access.
Mar 03, 2026 - 16:04 UTC
Investigating - Due to major outage in AWS UAE region's datacenter the Infinity Portal (and the Infinity XDR application as part of it) is unavailable until further notice
Mar 03, 2026 - 14:31 UTC
SandBlast Threat Emulation & Threat Extraction services - UAE region
Monitoring - Threat Emulation and Threat Extraction experience service disruptions in the UAE due to an issue of AWS (https://health.aws.amazon.com/health/status).
Traffic is routed to other regions.
Mar 01, 2026 - 20:30 UTC
ThreatCloud AI services in UAE region
Monitoring - ThreatCloud AI Traffic is routed to other regions. Impacted services:
Web Security, URL and File Reputation services.
Mar 02, 2026 - 12:30 UTC
Identified - We are currently experiencing service disruptions affecting ThreatCloud AI services in the UAE due to an issue of AWS (https://health.aws.amazon.com/health/status).
Mar 02, 2026 - 07:00 UTC
Harmony Endpoint – Temporary Service Disruption in UAE (United Arab Emirates) Region
Update - We are continuing to monitor for any further issues.
Mar 02, 2026 - 10:37 UTC
Update - We are currently experiencing a service disruption in our data center in the United Arab Emirates due to an issue with our cloud infrastructure provider.
As a result, customers whose Harmony Endpoint services are hosted in the United Arab Emirates region may experience difficulty accessing the Harmony Endpoint management portal.
There is no security impact. Endpoint protections on devices continue to operate as expected.
Our team is actively monitoring the situation and working closely with our cloud provider to restore full service as quickly as possible.
We will provide an update once the issue is resolved or if additional information becomes available
Mar 02, 2026 - 07:14 UTC
Update - The service disruption in the United Arab Emirates region has been resolved, with one remaining issue related to log visibility.

The Harmony Endpoint management portal is now fully accessible.
Connectivity between Endpoint clients and the server has been restored.
Customers may still experience missing or delayed logs in the portal. Our team is actively working to fully restore log visibility.

We will provide another update once the remaining issue is resolved.
Mar 01, 2026 - 23:55 UTC
Monitoring - We are currently experiencing a service disruption in our data center in the United Arab Emirates due to an issue with our cloud infrastructure provider.
As a result, customers whose Harmony Endpoint services are hosted in the United Arab Emirates region may experience:
• Difficulty accessing the Harmony Endpoint management portal
• Temporary connectivity issues between Endpoint clients and the server
There is no security impact. Endpoint protections on devices continue to operate as expected.
Our team is actively monitoring the situation and working closely with our cloud provider to restore full service as quickly as possible.
We will provide an update once the issue is resolved or if additional information becomes available
Mar 01, 2026 - 17:13 UTC
Harmony Mobile UAE - Operational Issues
Investigating - Harmony Mobile UAE - Operational Issues
Issue with infrastructure of unknown origin at this point - being investigated
Mar 01, 2026 - 13:05 UTC
Uptime over the past 90 days. View historical uptime.
Check Point Web Sites Operational
UserCenter / PMAP Operational
Check Point Beyond Operational
Support Center Operational
Check Point public web site Operational
Check Point Portal Major Outage
Check Point Portal EU Region Operational
Check Point Portal US Region Operational
Check Point Portal AU Region Operational
Check Point Portal Canada Region Operational
Check Point Portal UAE Region Major Outage
Check Point Portal UK Region Operational
Check Point Portal India Region Operational
Check Point Portal Singapore Region Operational
Check Point Portal Data Services (DataTube) Operational
Check Point Portal Data Services (DataTube) - EU region Operational
Check Point Portal Data Services (DataTube) - AUS region Operational
Check Point Portal Data Services | Event Forwarding - EU region Operational
Check Point Portal Data Services | Event Forwarding - US region Operational
Check Point Portal Data Services | Event Forwarding - AUS region Operational
Check Point Portal Data Services (DataTube) - Singapore region Operational
Check Point Portal Gov Cloud Region Operational
Check Point SASE Services - Australia Data Residency Operational
API Engine Operational
Device Posture Check Operational
Infrastructure Provisioning Operational
Management Web-Console Operational
Networking and Routing Operational
Secure Web Gateway Operational
User Authentication Services Operational
Zero-Trust Applications Operational
Check Point SASE Services - EU Data Residency Operational
API Engine Operational
Device Posture Check Operational
Infrastructure Provisioning Operational
Management Web-Console Operational
Networking and Routing Operational
Secure Web Gateway Operational
User Authentication Services Operational
Zero-Trust Applications Operational
Check Point SASE Services - India Data Residency Operational
API Engine Operational
Device Posture Check Operational
Infrastructure Provisioning Operational
Management Web-Console Operational
Networking and Routing Operational
Secure Web Gateway Operational
User Authentication Services Operational
Zero-Trust Applications Operational
Check Point SASE Services - US Data Residency Operational
API Engine Operational
Device Posture Check Operational
Infrastructure Provisioning Operational
Management Web-Console Operational
Networking and Routing Operational
Secure Web Gateway Operational
User Authentication Services Operational
Zero-Trust Applications Operational
Check Point SASE Regions Operational
Atlanta Operational
Atlanta 2 Operational
Ashburn Operational
Ashburn 2 Operational
Boston Operational
Chicago 1 Operational
Chicago 2 Operational
Dallas Operational
Dallas 2 Operational
Denver Operational
Fremont Operational
Honolulu Operational
Los Angeles 1 Operational
Los Angeles 2 Operational
Miami Operational
Miami 2 Operational
New Jersey Operational
New Jersey 2 Operational
New York 1 Operational
New York 2 Operational
New York 3 Operational
San Francisco Operational
Seattle Operational
Seattle 2 Operational
Silicon Valley Operational
Silicon Valley 2 Operational
Toronto 1 Operational
Toronto 2 Operational
Toronto 3 Operational
Vancouver Operational
Amsterdam Operational
Amsterdam 2 Operational
Amsterdam 4 Operational
Brussels 1 Operational
Dubai Operational
Frankfurt 1 Operational
Frankfurt 2 Operational
Frankfurt 3 Operational
Frankfurt 4 Operational
Helsinki Operational
Helsinki 2 Operational
Israel Operational
Israel-2 Operational
Johannesburg Operational
London 1 Operational
London 2 Operational
London 3 Operational
London 4 Operational
Madrid Operational
Madrid 2 Operational
Madrid 3 Operational
Manchester Operational
Manchester 2 Operational
Milan Operational
Paris Operational
Paris 2 Operational
Stockholm Operational
Stockholm 2 Operational
Vienna 1 Operational
Warsaw Operational
Warsaw 2 Operational
Zurich 1 Operational
Bangalore Operational
Bangalore 2 Operational
Chennai Operational
Jakarta Operational
Melbourne Operational
Melbourne 2 Operational
Mumbai Operational
Mumbai 2 Operational
New Delhi Operational
Osaka Operational
Osaka 2 Operational
Seoul Operational
Singapore 1 Operational
Singapore 2 Operational
Singapore 3 Operational
Sydney 1 Operational
Sydney 2 Operational
Taipei 1 Operational
Tokyo 1 Operational
Tokyo 2 Operational
Mexico City Operational
Santiago Operational
Sao Paulo 2 Operational
Sao Paulo 3 Operational
Istanbul Operational
Auckland Operational
Montreal Operational
Hong Kong Operational
Perth Operational
Milan 2 Operational
Check Point WAF - Application Security Operational
WAF & Application Security Management – US Region Operational
WAF & Application Security Management - EU Region Operational
WAF & Application Security Management – CA Region Operational
WAF & Application Security Management – IN Region Operational
WAF & Application Security Management – AU Region Operational
Traffic Processing PoP (SaaS) – North America – Virginia Operational
Traffic Processing PoP (SaaS) – North America – Canada (Central) Operational
Traffic Processing PoP (SaaS) – Europe – Frankfurt Operational
Traffic Processing PoP (SaaS) – Europe – Ireland Operational
Traffic Processing PoP (SaaS) – Europe – Stockholm Operational
Traffic Processing PoP (SaaS) – Europe – Milan Operational
Traffic Processing PoP (SaaS) – Europe – London Operational
Traffic Processing PoP (SaaS) – Asia – Mumbai Operational
Traffic Processing PoP (SaaS) – Asia – Osaka Operational
Traffic Processing PoP (SaaS) – Asia – Singapore Operational
Traffic Processing PoP (SaaS) – Asia – Taipei Operational
Traffic Processing PoP (SaaS) – Australia – Sydney Operational
Traffic Processing PoP (SaaS) – South America – São Paulo Operational
Check Point Email Security Operational
Check Point Endpoint Security Operational
Check Point Endpoint Security - EU Region Operational
Check Point Endpoint Security - US Region Operational
Check Point Endpoint Security – APAC Region Operational
Check Point Endpoint Security - UAE Region Operational
Check Point Endpoint Security - India Region Operational
Check Point Mobile Security Partial Outage
Check Point Mobile Security (Sandblast Mobile) Operational
Check Point Mobile Security - EU Region Operational
Check Point Mobile Security - US Region Operational
Check Point Mobile Security - AU Region Operational
Check Point Mobile Security - CA Region Operational
Check Point Mobile Security - UK Region Operational
Check Point Mobile Security - IN Region Operational
Check Point Mobile Security - UAE Region Partial Outage
Check Point SAAS Protect Operational
Check Point SAAS Protect - US Region Operational
Check Point SAAS Protect - EU Region Operational
Check Point SAAS Protect - CA Region Operational
Check Point Next Cloud Operational
Check Point Next Cloud EU Region Operational
Check Point Next Cloud US Region Operational
Check Point Next Cloud AU Region Operational
Check Point Next Cloud IN Region Operational
Check Point NDR Operational
Check Point NDR - EU Region Operational
Check Point NDR - Canada Region Operational
Check Point XDR Partial Outage
Check Point XDR EU Region Operational
Check Point XPR - US Region Operational
Check Point XDR Threat Hunting EU Region Operational
Check Point XDR Threat Hunting US Region Operational
Check Point XDR Threat Hunting India Region Operational
Check Point XDR Threat Hunting UK Region Operational
Check Point XDR Threat Hunting AUS Region Operational
Check Point XDR Threat Hunting UAE Region Partial Outage
Check Point Services for Managed Firewall – Connection Operational
Connection – EU Region Operational
Connection – US Region Operational
Connection - APAC Region Operational
Check Point Services for Managed Firewall - Remote API Access Operational
Remote API Access – EU Region Operational
Remote API Access - US Region Operational
Remote API Access - APAC Region Operational
Check Point Services for Managed Firewall - Configuration Sharing Operational
Configuration Sharing - EU Region Operational
Configuration Sharing - US Region Operational
Check Point Playblocks Operational
Infinity Playblocks - EU Region Operational
Infinity Playblocks - US Region Operational
Infinity Playblocks - IN Region Operational
Infinity Playblocks - CA Region Operational
Infinity Playblocks - AU Region Operational
Check Point Identity Operational
Identity and Trust - EU Region Operational
Identity and Trust - US Region Operational
Identity and Trust - India Region Operational
Identity and Trust - Australia Region Operational
Identity and Trust - Canada Region Operational
ThreatCloud AI Operational
SandBlast Threat Emulation Cloud - Dublin, Ireland Operational
SandBlast Threat Emulation Cloud - North Virginia, USA Operational
SandBlast Threat Emulation Cloud - Sydney, Australia Operational
SandBlast Threat Emulation Cloud - Montréal, Québec, Canada Operational
SandBlast Threat Emulation Cloud - Dubai, UAE Operational
SandBlast Threat Emulation Cloud - Ningxia, China Operational
SandBlast Threat Emulation Cloud - London, UK Operational
SandBlast Threat Emulation Cloud - Mumbai, India Operational
IoT Security Operational
IoT Security EU Region Operational
IoT Security US Region Operational
IoT Security AU Region Operational
Check Point SD-WAN Operational
Check Point SD-WAN - EU Region Operational
Check Point SD-WAN - US Region Operational
Check Point SD-WAN - AU Region Operational
Check Point Smart-1 Cloud Security Management Operational
Check Point Smart-1 Cloud Security Management - EU Region Operational
Check Point Smart-1 Cloud Security Management – US Region Operational
Check Point Smart-1 Cloud Security Management – AU Region Operational
Check Point Smart-1 Cloud Security Management - IN Region Operational
Check Point Smart-1 Cloud Security Management - Canada Region Operational
Check Point Spark Management Operational
Spark Management Portal - EU Region Operational
Spark Management Portal - US Region Operational
Spark Management Portal - India Region Operational
Spark Management Portal - Australia Region Operational
Network Security Management - Policy Insights Operational
Network Security Management - Policy Insights - EU Region Operational
Network Security Management - Policy Insights - US Region Operational
Network Security Management - Policy Insights - India Region Operational
Network Security Management - Policy Insights - Australia Region Operational
Harmony Connect Operational
Harmony Connect - Roaming users to Internet Access Operational
Harmony Connect - Roaming users Network Remote Access Operational
Harmony Connect - Roaming users Application Remote Access Operational
Harmony Connect - Branch to Internet Access Operational
Harmony Connect - Branch Network Remote Access Operational
Harmony Connect - Management Portal EU Region Operational
Harmony Connect - Management Portal Australia Region Operational
Harmony Connect - Management Portal US Region Operational
Check Point Firewall Update Service Operational
Capsule Workspace Push Notifications Service Operational
Spectral Developer First Operational
Security Management Demo mode (via SmartConsole) Operational
External Risk Management Operational
Check Point Spark Zero Touch Service Operational
Check Point Spark Reach My Device Service (SMB Appliances) Operational
Application Control/URL Filtering Services Operational
Check Point CNAPP Operational
CloudGuard - US Region Operational
CloudGuard - EU - Ireland Region Operational
CloudGuard - AP1 - Singapore Region Operational
CloudGuard - AP2 - Australia Region Operational
CloudGuard - AP3 - India Region Operational
CloudGuard - CACE - Canada Region Operational
ThreatCloud AI Operational
ThreatCloud EU Region Operational
ThreatCloud US Region Operational
ThreatCloud Canada Region Operational
ThreatCloud UAE Region Operational
ThreatCloud India Region Operational
ThreatCloud UK Region Operational
ThreatCloud Australia Region Operational
ThreatCloud Singapore Region Operational
ThreatCloud FedRAMP Operational
ThreatCloud China Operational
Check Point AI Security (Lakera Guard) Operational
Lakera Guard Platform Operational
Lakera Guard API (EU) Operational
Lakera Guard API (APAC) Operational
Lakera Guard API (US) Operational
Check Point Workforce AI Security Operational
Check Point Workforce AI Security EU Region Operational
Check Point Workforce AI Security US Region Operational
Check Point Cloud Firewall - EU Region Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 10, 2026

No incidents reported today.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

Scheduled Maintenance:SASE Global Infrastructure
Completed - The scheduled maintenance has been completed.
Sep 6, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 08:00 UTC
Scheduled - As part of our ongoing investment in platform reliability and performance, we will be conducting planned maintenance across the following SASE data residencies:

- Europe (EU): 08:00 - 10:00
- Australia (AU): 10:30 - 12:30
- India (IN): 11:00 - 13:00
- Canada (CA): 11:30 - 13:30
- United States (US): 15:00 - 17:00

Each maintenance window lasts approximately 2 hours and affects only the listed data residency - all other regions continue to operate normally outside their window.

Purpose:
This activity includes critical upgrades to core infrastructure services, designed to strengthen system resiliency and enable upcoming capabilities.

Expected Impact:
The SASE platform will remain operational throughout the maintenance. No service interruption is expected.
Depending on your use case, some users may experience brief disconnection or intermittent delays during their region's maintenance window.

We are taking all necessary precautions to ensure a smooth upgrade process and will be actively monitoring system performance across all regions throughout the maintenance windows. Thank you for your continued trust as we work to strengthen the platform.
Sep 4, 07:16 UTC

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

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