Check Point Services Status
Update - We are continuing to monitor the situation as it develops.
AWS team expects to see improvements to core services in the coming hours.

Mar 04, 2026 - 07:38 UTC
Identified - We are in contact with AWS and monitoring the situation.

AWS latest relevant update:
Mar 02 1:36 PM PST: "expect this to take at least a day to fully restore power and connectivity"

Mar 02, 2026 - 09:38 UTC
Investigating - Due to Infrastructure issues in AWS UAE region,
Infinity Portal customers in UAE data residency may experience degraded service and difficulties.

We are working to mitigate that.

Mar 02, 2026 - 07:00 UTC
Update - We are continuing to work on a fix for this issue.
Mar 03, 2026 - 16:04 UTC
Update - AWS is still working on it internally and estimating at least one more day before returning power.
We are continuing to be in contact with AWS on this matter

Mar 02, 2026 - 06:44 UTC
Identified - Due to Infrastructure issues in AWS UAE region, Smart-1 Cloud customers in UAE data residency may experience degraded service and difficulties. We are working to mitigate that.
Mar 02, 2026 - 00:00 UTC
Investigating - We are currently investigating this issue.
Mar 01, 2026 - 08:52 UTC
Identified - XDR detection services are operational.
We are still waiting for the cloud services to become operational in UAE for the portal access.

Mar 03, 2026 - 16:04 UTC
Investigating - Due to major outage in AWS UAE region's datacenter the Infinity Portal (and the Infinity XDR application as part of it) is unavailable until further notice
Mar 03, 2026 - 14:31 UTC
Monitoring - Threat Emulation and Threat Extraction experience service disruptions in the UAE due to an issue of AWS (https://health.aws.amazon.com/health/status).
Traffic is routed to other regions.

Mar 01, 2026 - 20:30 UTC
Monitoring - ThreatCloud AI Traffic is routed to other regions. Impacted services:
Web Security, URL and File Reputation services.

Mar 02, 2026 - 12:30 UTC
Identified - We are currently experiencing service disruptions affecting ThreatCloud AI services in the UAE due to an issue of AWS (https://health.aws.amazon.com/health/status).
Mar 02, 2026 - 07:00 UTC
Update - We are continuing to monitor for any further issues.
Mar 02, 2026 - 10:37 UTC
Update - We are currently experiencing a service disruption in our data center in the United Arab Emirates due to an issue with our cloud infrastructure provider.
As a result, customers whose Harmony Endpoint services are hosted in the United Arab Emirates region may experience difficulty accessing the Harmony Endpoint management portal.
There is no security impact. Endpoint protections on devices continue to operate as expected.
Our team is actively monitoring the situation and working closely with our cloud provider to restore full service as quickly as possible.
We will provide an update once the issue is resolved or if additional information becomes available

Mar 02, 2026 - 07:14 UTC
Update - The service disruption in the United Arab Emirates region has been resolved, with one remaining issue related to log visibility.

The Harmony Endpoint management portal is now fully accessible.
Connectivity between Endpoint clients and the server has been restored.
Customers may still experience missing or delayed logs in the portal. Our team is actively working to fully restore log visibility.

We will provide another update once the remaining issue is resolved.

Mar 01, 2026 - 23:55 UTC
Monitoring - We are currently experiencing a service disruption in our data center in the United Arab Emirates due to an issue with our cloud infrastructure provider.
As a result, customers whose Harmony Endpoint services are hosted in the United Arab Emirates region may experience:
• Difficulty accessing the Harmony Endpoint management portal
• Temporary connectivity issues between Endpoint clients and the server
There is no security impact. Endpoint protections on devices continue to operate as expected.
Our team is actively monitoring the situation and working closely with our cloud provider to restore full service as quickly as possible.
We will provide an update once the issue is resolved or if additional information becomes available

Mar 01, 2026 - 17:13 UTC
Investigating - Harmony Mobile UAE - Operational Issues
Issue with infrastructure of unknown origin at this point - being investigated

Mar 01, 2026 - 13:05 UTC
Check Point Web Sites Operational
90 days ago
99.93 % uptime
Today
UserCenter / PMAP Operational
90 days ago
99.85 % uptime
Today
Check Point Beyond Operational
90 days ago
100.0 % uptime
Today
Support Center Operational
90 days ago
99.87 % uptime
Today
Check Point public web site Operational
90 days ago
100.0 % uptime
Today
Check Point Portal Major Outage
90 days ago
93.75 % uptime
Today
Check Point Portal EU Region Operational
90 days ago
100.0 % uptime
Today
Check Point Portal US Region Operational
90 days ago
100.0 % uptime
Today
Check Point Portal AU Region Operational
90 days ago
100.0 % uptime
Today
Check Point Portal Canada Region Operational
90 days ago
100.0 % uptime
Today
Check Point Portal UAE Region Major Outage
90 days ago
0.06 % uptime
Today
Check Point Portal UK Region Operational
90 days ago
99.96 % uptime
Today
Check Point Portal India Region Operational
90 days ago
100.0 % uptime
Today
Check Point Portal Singapore Region Operational
90 days ago
100.0 % uptime
Today
Check Point Portal Data Services (DataTube) Operational
90 days ago
100.0 % uptime
Today
Check Point Portal Data Services (DataTube) - EU region Operational
90 days ago
100.0 % uptime
Today
Check Point Portal Data Services (DataTube) - AUS region Operational
90 days ago
100.0 % uptime
Today
Check Point Portal Data Services | Event Forwarding - EU region Operational
90 days ago
100.0 % uptime
Today
Check Point Portal Data Services | Event Forwarding - US region Operational
90 days ago
100.0 % uptime
Today
Check Point Portal Data Services | Event Forwarding - AUS region Operational
90 days ago
100.0 % uptime
Today
Check Point Portal Data Services (DataTube) - Singapore region Operational
90 days ago
100.0 % uptime
Today
Check Point Portal Gov Cloud Region Operational
90 days ago
100.0 % uptime
Today
Check Point SASE Services - Australia Data Residency Operational
90 days ago
100.0 % uptime
Today
API Engine Operational
90 days ago
100.0 % uptime
Today
Device Posture Check Operational
90 days ago
100.0 % uptime
Today
Infrastructure Provisioning Operational
90 days ago
100.0 % uptime
Today
Management Web-Console Operational
90 days ago
100.0 % uptime
Today
Networking and Routing Operational
90 days ago
100.0 % uptime
Today
Secure Web Gateway Operational
90 days ago
100.0 % uptime
Today
User Authentication Services Operational
90 days ago
100.0 % uptime
Today
Zero-Trust Applications Operational
90 days ago
100.0 % uptime
Today
Check Point SASE Services - EU Data Residency Operational
90 days ago
100.0 % uptime
Today
API Engine Operational
90 days ago
100.0 % uptime
Today
Device Posture Check Operational
90 days ago
100.0 % uptime
Today
Infrastructure Provisioning Operational
90 days ago
100.0 % uptime
Today
Management Web-Console Operational
90 days ago
100.0 % uptime
Today
Networking and Routing Operational
90 days ago
100.0 % uptime
Today
Secure Web Gateway Operational
90 days ago
100.0 % uptime
Today
User Authentication Services Operational
90 days ago
100.0 % uptime
Today
Zero-Trust Applications Operational
90 days ago
100.0 % uptime
Today
Check Point SASE Services - India Data Residency Operational
90 days ago
100.0 % uptime
Today
API Engine Operational
90 days ago
100.0 % uptime
Today
Device Posture Check Operational
90 days ago
100.0 % uptime
Today
Infrastructure Provisioning Operational
90 days ago
100.0 % uptime
Today
Management Web-Console Operational
90 days ago
100.0 % uptime
Today
Networking and Routing Operational
90 days ago
100.0 % uptime
Today
Secure Web Gateway Operational
90 days ago
100.0 % uptime
Today
User Authentication Services Operational
90 days ago
100.0 % uptime
Today
Zero-Trust Applications Operational
90 days ago
100.0 % uptime
Today
Check Point SASE Services - US Data Residency Operational
90 days ago
100.0 % uptime
Today
API Engine Operational
90 days ago
100.0 % uptime
Today
Device Posture Check Operational
90 days ago
100.0 % uptime
Today
Infrastructure Provisioning Operational
90 days ago
100.0 % uptime
Today
Management Web-Console Operational
90 days ago
100.0 % uptime
Today
Networking and Routing Operational
90 days ago
100.0 % uptime
Today
Secure Web Gateway Operational
90 days ago
100.0 % uptime
Today
User Authentication Services Operational
90 days ago
100.0 % uptime
Today
Zero-Trust Applications Operational
90 days ago
100.0 % uptime
Today
Check Point SASE Regions Operational
90 days ago
100.0 % uptime
Today
Atlanta Operational
90 days ago
100.0 % uptime
Today
Atlanta 2 Operational
90 days ago
100.0 % uptime
Today
Ashburn Operational
90 days ago
100.0 % uptime
Today
Ashburn 2 Operational
90 days ago
100.0 % uptime
Today
Boston Operational
90 days ago
100.0 % uptime
Today
Chicago 1 Operational
90 days ago
100.0 % uptime
Today
Chicago 2 Operational
90 days ago
100.0 % uptime
Today
Dallas Operational
90 days ago
100.0 % uptime
Today
Dallas 2 Operational
90 days ago
100.0 % uptime
Today
Denver Operational
90 days ago
100.0 % uptime
Today
Fremont Operational
90 days ago
100.0 % uptime
Today
Honolulu Operational
90 days ago
100.0 % uptime
Today
Los Angeles 1 Operational
90 days ago
100.0 % uptime
Today
Los Angeles 2 Operational
90 days ago
100.0 % uptime
Today
Miami Operational
90 days ago
100.0 % uptime
Today
Miami 2 Operational
90 days ago
100.0 % uptime
Today
New Jersey Operational
90 days ago
100.0 % uptime
Today
New Jersey 2 Operational
90 days ago
100.0 % uptime
Today
New York 1 Operational
90 days ago
100.0 % uptime
Today
New York 2 Operational
90 days ago
100.0 % uptime
Today
New York 3 Operational
90 days ago
100.0 % uptime
Today
San Francisco Operational
90 days ago
100.0 % uptime
Today
Seattle Operational
90 days ago
100.0 % uptime
Today
Seattle 2 Operational
90 days ago
100.0 % uptime
Today
Silicon Valley Operational
90 days ago
100.0 % uptime
Today
Silicon Valley 2 Operational
90 days ago
100.0 % uptime
Today
Toronto 1 Operational
90 days ago
100.0 % uptime
Today
Toronto 2 Operational
90 days ago
100.0 % uptime
Today
Toronto 3 Operational
90 days ago
100.0 % uptime
Today
Vancouver Operational
90 days ago
100.0 % uptime
Today
Amsterdam Operational
90 days ago
100.0 % uptime
Today
Amsterdam 2 Operational
90 days ago
100.0 % uptime
Today
Amsterdam 4 Operational
90 days ago
100.0 % uptime
Today
Brussels 1 Operational
90 days ago
100.0 % uptime
Today
Dubai Operational
90 days ago
100.0 % uptime
Today
Frankfurt 1 Operational
90 days ago
100.0 % uptime
Today
Frankfurt 2 Operational
90 days ago
100.0 % uptime
Today
Frankfurt 3 Operational
90 days ago
100.0 % uptime
Today
Frankfurt 4 Operational
90 days ago
100.0 % uptime
Today
Helsinki Operational
90 days ago
100.0 % uptime
Today
Helsinki 2 Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
Israel-2 Operational
90 days ago
100.0 % uptime
Today
Johannesburg Operational
90 days ago
100.0 % uptime
Today
London 1 Operational
90 days ago
100.0 % uptime
Today
London 2 Operational
90 days ago
100.0 % uptime
Today
London 3 Operational
90 days ago
100.0 % uptime
Today
London 4 Operational
90 days ago
100.0 % uptime
Today
Madrid Operational
90 days ago
100.0 % uptime
Today
Madrid 2 Operational
90 days ago
100.0 % uptime
Today
Madrid 3 Operational
90 days ago
100.0 % uptime
Today
Manchester Operational
90 days ago
100.0 % uptime
Today
Manchester 2 Operational
90 days ago
100.0 % uptime
Today
Milan Operational
90 days ago
100.0 % uptime
Today
Paris Operational
90 days ago
100.0 % uptime
Today
Paris 2 Operational
90 days ago
100.0 % uptime
Today
Stockholm Operational
90 days ago
100.0 % uptime
Today
Stockholm 2 Operational
90 days ago
100.0 % uptime
Today
Vienna 1 Operational
90 days ago
100.0 % uptime
Today
Warsaw Operational
90 days ago
100.0 % uptime
Today
Warsaw 2 Operational
90 days ago
100.0 % uptime
Today
Zurich 1 Operational
90 days ago
100.0 % uptime
Today
Bangalore Operational
90 days ago
100.0 % uptime
Today
Bangalore 2 Operational
90 days ago
100.0 % uptime
Today
Chennai Operational
90 days ago
100.0 % uptime
Today
Jakarta Operational
90 days ago
100.0 % uptime
Today
Melbourne Operational
90 days ago
100.0 % uptime
Today
Melbourne 2 Operational
90 days ago
100.0 % uptime
Today
Mumbai Operational
90 days ago
100.0 % uptime
Today
Mumbai 2 Operational
90 days ago
100.0 % uptime
Today
New Delhi Operational
90 days ago
100.0 % uptime
Today
Osaka Operational
90 days ago
100.0 % uptime
Today
Osaka 2 Operational
90 days ago
100.0 % uptime
Today
Seoul Operational
90 days ago
100.0 % uptime
Today
Singapore 1 Operational
90 days ago
100.0 % uptime
Today
Singapore 2 Operational
90 days ago
100.0 % uptime
Today
Singapore 3 Operational
90 days ago
100.0 % uptime
Today
Sydney 1 Operational
90 days ago
100.0 % uptime
Today
Sydney 2 Operational
90 days ago
100.0 % uptime
Today
Taipei 1 Operational
90 days ago
100.0 % uptime
Today
Tokyo 1 Operational
90 days ago
100.0 % uptime
Today
Tokyo 2 Operational
90 days ago
100.0 % uptime
Today
Mexico City Operational
90 days ago
100.0 % uptime
Today
Santiago Operational
90 days ago
100.0 % uptime
Today
Sao Paulo 2 Operational
90 days ago
100.0 % uptime
Today
Sao Paulo 3 Operational
90 days ago
100.0 % uptime
Today
Istanbul Operational
90 days ago
100.0 % uptime
Today
Auckland Operational
90 days ago
100.0 % uptime
Today
Montreal Operational
90 days ago
100.0 % uptime
Today
Hong Kong Operational
90 days ago
100.0 % uptime
Today
Perth Operational
90 days ago
100.0 % uptime
Today
Check Point WAF - Application Security Operational
90 days ago
100.0 % uptime
Today
WAF & Application Security Management – US Region Operational
90 days ago
100.0 % uptime
Today
WAF & Application Security Management - EU Region Operational
90 days ago
100.0 % uptime
Today
WAF & Application Security Management – CA Region Operational
90 days ago
100.0 % uptime
Today
WAF & Application Security Management – IN Region Operational
90 days ago
100.0 % uptime
Today
WAF & Application Security Management – AU Region Operational
90 days ago
100.0 % uptime
Today
Traffic Processing PoP (SaaS) – North America – Virginia Operational
90 days ago
100.0 % uptime
Today
Traffic Processing PoP (SaaS) – North America – Canada (Central) Operational
90 days ago
100.0 % uptime
Today
Traffic Processing PoP (SaaS) – Europe – Frankfurt Operational
90 days ago
100.0 % uptime
Today
Traffic Processing PoP (SaaS) – Europe – Ireland Operational
90 days ago
100.0 % uptime
Today
Traffic Processing PoP (SaaS) – Europe – Stockholm Operational
90 days ago
100.0 % uptime
Today
Traffic Processing PoP (SaaS) – Europe – Milan Operational
90 days ago
100.0 % uptime
Today
Traffic Processing PoP (SaaS) – Europe – London Operational
90 days ago
100.0 % uptime
Today
Traffic Processing PoP (SaaS) – Asia – Mumbai Operational
90 days ago
100.0 % uptime
Today
Traffic Processing PoP (SaaS) – Asia – Osaka Operational
90 days ago
100.0 % uptime
Today
Traffic Processing PoP (SaaS) – Asia – Singapore Operational
90 days ago
100.0 % uptime
Today
Traffic Processing PoP (SaaS) – Asia – Taipei Operational
90 days ago
100.0 % uptime
Today
Traffic Processing PoP (SaaS) – Australia – Sydney Operational
90 days ago
100.0 % uptime
Today
Traffic Processing PoP (SaaS) – South America – São Paulo Operational
90 days ago
100.0 % uptime
Today
Check Point Email Security Operational
90 days ago
100.0 % uptime
Today
Check Point Endpoint Security Operational
90 days ago
100.0 % uptime
Today
Check Point Endpoint Security - EU Region Operational
90 days ago
100.0 % uptime
Today
Check Point Endpoint Security - US Region Operational
90 days ago
100.0 % uptime
Today
Check Point Endpoint Security – APAC Region Operational
90 days ago
100.0 % uptime
Today
Check Point Endpoint Security - UAE Region Operational
90 days ago
100.0 % uptime
Today
Check Point Endpoint Security - India Region Operational
90 days ago
100.0 % uptime
Today
Check Point Mobile Security Partial Outage
90 days ago
96.25 % uptime
Today
Check Point Mobile Security (Sandblast Mobile) Operational
90 days ago
100.0 % uptime
Today
Check Point Mobile Security - EU Region Operational
90 days ago
100.0 % uptime
Today
Check Point Mobile Security - US Region Operational
90 days ago
100.0 % uptime
Today
Check Point Mobile Security - AU Region Operational
90 days ago
100.0 % uptime
Today
Check Point Mobile Security - CA Region Operational
90 days ago
100.0 % uptime
Today
Check Point Mobile Security - UK Region Operational
90 days ago
100.0 % uptime
Today
Check Point Mobile Security - IN Region Operational
90 days ago
100.0 % uptime
Today
Check Point Mobile Security - UAE Region Partial Outage
90 days ago
70.01 % uptime
Today
Check Point SAAS Protect Operational
90 days ago
100.0 % uptime
Today
Check Point SAAS Protect - US Region Operational
90 days ago
100.0 % uptime
Today
Check Point SAAS Protect - EU Region Operational
90 days ago
100.0 % uptime
Today
Check Point SAAS Protect - CA Region Operational
90 days ago
100.0 % uptime
Today
Check Point Next Cloud Operational
90 days ago
100.0 % uptime
Today
Check Point Next Cloud EU Region Operational
90 days ago
100.0 % uptime
Today
Check Point Next Cloud US Region Operational
90 days ago
100.0 % uptime
Today
Check Point Next Cloud AU Region Operational
90 days ago
100.0 % uptime
Today
Check Point Next Cloud IN Region Operational
90 days ago
100.0 % uptime
Today
Check Point NDR Operational
90 days ago
100.0 % uptime
Today
Check Point NDR - EU Region Operational
90 days ago
100.0 % uptime
Today
Check Point NDR - Canada Region Operational
90 days ago
100.0 % uptime
Today
Check Point XDR Partial Outage
90 days ago
96.25 % uptime
Today
Check Point XDR EU Region Operational
90 days ago
100.0 % uptime
Today
Check Point XPR - US Region Operational
90 days ago
100.0 % uptime
Today
Check Point XDR Threat Hunting EU Region Operational
90 days ago
100.0 % uptime
Today
Check Point XDR Threat Hunting US Region Operational
90 days ago
100.0 % uptime
Today
Check Point XDR Threat Hunting India Region Operational
90 days ago
100.0 % uptime
Today
Check Point XDR Threat Hunting UK Region Operational
90 days ago
100.0 % uptime
Today
Check Point XDR Threat Hunting AUS Region Operational
90 days ago
100.0 % uptime
Today
Check Point XDR Threat Hunting UAE Region Partial Outage
90 days ago
70.01 % uptime
Today
Check Point Services for Managed Firewall – Connection Operational
90 days ago
100.0 % uptime
Today
Connection – EU Region Operational
90 days ago
100.0 % uptime
Today
Connection – US Region Operational
90 days ago
100.0 % uptime
Today
Connection - APAC Region Operational
90 days ago
100.0 % uptime
Today
Check Point Services for Managed Firewall - Remote API Access Operational
90 days ago
100.0 % uptime
Today
Remote API Access – EU Region Operational
90 days ago
100.0 % uptime
Today
Remote API Access - US Region Operational
90 days ago
100.0 % uptime
Today
Remote API Access - APAC Region Operational
90 days ago
100.0 % uptime
Today
Check Point Services for Managed Firewall - Configuration Sharing Operational
90 days ago
100.0 % uptime
Today
Configuration Sharing - EU Region Operational
90 days ago
100.0 % uptime
Today
Configuration Sharing - US Region Operational
90 days ago
100.0 % uptime
Today
Check Point Playblocks Operational
90 days ago
100.0 % uptime
Today
Infinity Playblocks - EU Region Operational
90 days ago
100.0 % uptime
Today
Infinity Playblocks - US Region Operational
90 days ago
100.0 % uptime
Today
Infinity Playblocks - IN Region Operational
90 days ago
100.0 % uptime
Today
Infinity Playblocks - CA Region Operational
90 days ago
100.0 % uptime
Today
Infinity Playblocks - AU Region Operational
90 days ago
100.0 % uptime
Today
Check Point Identity Operational
90 days ago
99.99 % uptime
Today
Identity and Trust - EU Region Operational
90 days ago
100.0 % uptime
Today
Identity and Trust - US Region Operational
90 days ago
99.97 % uptime
Today
Identity and Trust - India Region Operational
90 days ago
100.0 % uptime
Today
Identity and Trust - Australia Region Operational
90 days ago
100.0 % uptime
Today
Identity and Trust - Canada Region Operational
90 days ago
100.0 % uptime
Today
ThreatCloud AI Operational
90 days ago
100.0 % uptime
Today
SandBlast Threat Emulation Cloud - Dublin, Ireland Operational
90 days ago
100.0 % uptime
Today
SandBlast Threat Emulation Cloud - North Virginia, USA Operational
90 days ago
100.0 % uptime
Today
SandBlast Threat Emulation Cloud - Sydney, Australia Operational
90 days ago
100.0 % uptime
Today
SandBlast Threat Emulation Cloud - Montréal, Québec, Canada Operational
90 days ago
100.0 % uptime
Today
SandBlast Threat Emulation Cloud - Dubai, UAE Operational
90 days ago
100.0 % uptime
Today
SandBlast Threat Emulation Cloud - Ningxia, China Operational
90 days ago
100.0 % uptime
Today
SandBlast Threat Emulation Cloud - London, UK Operational
90 days ago
100.0 % uptime
Today
SandBlast Threat Emulation Cloud - Mumbai, India Operational
90 days ago
100.0 % uptime
Today
IoT Security Operational
90 days ago
100.0 % uptime
Today
IoT Security EU Region Operational
90 days ago
100.0 % uptime
Today
IoT Security US Region Operational
90 days ago
100.0 % uptime
Today
IoT Security AU Region Operational
90 days ago
100.0 % uptime
Today
Check Point SD-WAN Operational
90 days ago
100.0 % uptime
Today
Check Point SD-WAN - EU Region Operational
90 days ago
100.0 % uptime
Today
Check Point SD-WAN - US Region Operational
90 days ago
100.0 % uptime
Today
Check Point SD-WAN - AU Region Operational
90 days ago
100.0 % uptime
Today
Check Point Smart-1 Cloud Security Management Operational
90 days ago
100.0 % uptime
Today
Check Point Smart-1 Cloud Security Management - EU Region Operational
90 days ago
100.0 % uptime
Today
Check Point Smart-1 Cloud Security Management – US Region Operational
90 days ago
100.0 % uptime
Today
Check Point Smart-1 Cloud Security Management – AU Region Operational
90 days ago
100.0 % uptime
Today
Check Point Smart-1 Cloud Security Management - IN Region Operational
90 days ago
100.0 % uptime
Today
Check Point Smart-1 Cloud Security Management - Canada Region Operational
90 days ago
100.0 % uptime
Today
Check Point Spark Management Operational
90 days ago
99.99 % uptime
Today
Spark Management Portal - EU Region Operational
90 days ago
99.99 % uptime
Today
Spark Management Portal - US Region Operational
90 days ago
99.99 % uptime
Today
Spark Management Portal - India Region Operational
90 days ago
99.99 % uptime
Today
Spark Management Portal - Australia Region Operational
90 days ago
99.99 % uptime
Today
Network Security Management - Policy Insights Operational
90 days ago
99.94 % uptime
Today
Network Security Management - Policy Insights - EU Region Operational
90 days ago
99.91 % uptime
Today
Network Security Management - Policy Insights - US Region Operational
90 days ago
99.93 % uptime
Today
Network Security Management - Policy Insights - India Region Operational
90 days ago
100.0 % uptime
Today
Network Security Management - Policy Insights - Australia Region Operational
90 days ago
100.0 % uptime
Today
Harmony Connect Operational
90 days ago
100.0 % uptime
Today
Harmony Connect - Roaming users to Internet Access Operational
90 days ago
100.0 % uptime
Today
Harmony Connect - Roaming users Network Remote Access Operational
90 days ago
100.0 % uptime
Today
Harmony Connect - Roaming users Application Remote Access Operational
90 days ago
100.0 % uptime
Today
Harmony Connect - Branch to Internet Access Operational
90 days ago
100.0 % uptime
Today
Harmony Connect - Branch Network Remote Access Operational
90 days ago
100.0 % uptime
Today
Harmony Connect - Management Portal EU Region Operational
90 days ago
100.0 % uptime
Today
Harmony Connect - Management Portal Australia Region Operational
90 days ago
100.0 % uptime
Today
Harmony Connect - Management Portal US Region Operational
90 days ago
100.0 % uptime
Today
Check Point Firewall Update Service Operational
90 days ago
99.98 % uptime
Today
Capsule Workspace Push Notifications Service Operational
90 days ago
100.0 % uptime
Today
Spectral Developer First Operational
90 days ago
100.0 % uptime
Today
Security Management Demo mode (via SmartConsole) Operational
90 days ago
100.0 % uptime
Today
External Risk Management Operational
90 days ago
100.0 % uptime
Today
Check Point Spark Zero Touch Service Operational
90 days ago
100.0 % uptime
Today
Check Point Spark Reach My Device Service (SMB Appliances) Operational
90 days ago
99.9 % uptime
Today
Application Control/URL Filtering Services Operational
90 days ago
100.0 % uptime
Today
Check Point CNAPP Operational
90 days ago
100.0 % uptime
Today
CloudGuard - US Region Operational
90 days ago
100.0 % uptime
Today
CloudGuard - EU - Ireland Region Operational
90 days ago
100.0 % uptime
Today
CloudGuard - AP1 - Singapore Region Operational
90 days ago
100.0 % uptime
Today
CloudGuard - AP2 - Australia Region Operational
90 days ago
100.0 % uptime
Today
CloudGuard - AP3 - India Region Operational
90 days ago
100.0 % uptime
Today
CloudGuard - CACE - Canada Region Operational
90 days ago
100.0 % uptime
Today
ThreatCloud AI Operational
90 days ago
100.0 % uptime
Today
ThreatCloud EU Region Operational
90 days ago
100.0 % uptime
Today
ThreatCloud US Region Operational
90 days ago
100.0 % uptime
Today
ThreatCloud Canada Region Operational
90 days ago
100.0 % uptime
Today
ThreatCloud UAE Region Operational
90 days ago
100.0 % uptime
Today
ThreatCloud India Region Operational
90 days ago
100.0 % uptime
Today
ThreatCloud UK Region Operational
90 days ago
100.0 % uptime
Today
ThreatCloud Australia Region Operational
90 days ago
100.0 % uptime
Today
ThreatCloud Singapore Region Operational
90 days ago
100.0 % uptime
Today
ThreatCloud FedRAMP Operational
90 days ago
100.0 % uptime
Today
ThreatCloud China Operational
90 days ago
100.0 % uptime
Today
Check Point AI Security (Lakera Guard) Operational
90 days ago
99.99 % uptime
Today
Lakera Guard Platform Operational
90 days ago
99.99 % uptime
Today
Lakera Guard API (EU) Operational
90 days ago
99.99 % uptime
Today
Lakera Guard API (APAC) Operational
90 days ago
99.99 % uptime
Today
Lakera Guard API (US) Operational
90 days ago
99.99 % uptime
Today
Check Point Workforce AI Security Operational
90 days ago
100.0 % uptime
Today
Check Point Workforce AI Security EU Region Operational
90 days ago
100.0 % uptime
Today
Check Point Workforce AI Security US Region Operational
90 days ago
100.0 % uptime
Today
Check Point Cloud Firewall - EU Region Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 3, 2026

No incidents reported today.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026
Resolved - Incident Duration: June 29, 08:00 UTC – June 30, 09:30 UTC (~26 hours)
Affected Services: Datatube EU Production - West Europe region
Affected Products: CloudGuard WAF, Playblocks, XDR

────────────────────────────

Overview

On June 29–30, 2026, EU production Datatube services experienced a partial degradation affecting data ingestion in the West Europe region, a small portion of events experienced delayed processing during this window.

────────────────────────────

Customer Impact

During the incident window, approximately ~0.2% of total EU ingestion events were affected across products.

Customers using CloudGuard WAF, Playblocks, or XDR in the West Europe region may have experienced:
- Delayed visibility of security events in dashboards and reports
- Delayed data in queries covering the June 29–30 window

────────────────────────────

Incident Timeline (UTC)

Jun 29 – 08:00 First customer reports received; investigation initiated immediately, cross-team investigation mobilized across infrastructure, networking, and product teams.

Jun 29 – 10:00 First mitigation applied - provided temporary partial relief.

Jun 29 – 13:30 Second mitigation applied, narrowing the root cause scope further, also provided temporary partial relief.

Jun 29 – 18:00 Issue confirmed as affecting multiple products; joint investigation continued.

Jun 29 – 21:15 Capacity expanded to stabilize the environment and protect against further degradation.

Jun 30 – 05:00 Final diagnostic steps executed to isolate root cause precisely.

Jun 30 – 09:30 Root cause confirmed and resolved; all services fully restored.

The investigation required coordinated effort across multiple teams because early symptoms were consistent with several possible root causes. Each mitigation step both provided partial relief and helped narrow the diagnosis - this is standard practice to avoid introducing new risk while a production system is under stress.

────────────────────────────

Root Cause

A misconfiguration in the EU gateway's communication protocols, which was dormant under normal operating conditions, was triggered by load introduced during routine maintenance. Once identified, the fix was straightforward and immediately effective.

────────────────────────────

Next Steps & Action Items

1. Audit and align protocol configurations across all regional gateways - to prevent recurrence in other regions.
2. Add capacity alerting on all regional gateways - to detect such anomalies before they cause customer impact.
3. Improve client-side monitoring to surface connection-level failures and latencies earlier.
4. Introduce stress testing for sensitive network components as part of the change process - validating configurations in an isolated, production-like environment before and after any change to catch hidden issues before they reach production.

Jun 29, 08:00 UTC
Jun 28, 2026

No incidents reported.

Jun 27, 2026
Resolved - This incident has been resolved.
Jun 27, 07:50 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 27, 07:20 UTC
Investigating - We are currently investigating this issue.
Jun 27, 06:35 UTC
Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026
Resolved - The Web SmartConsole on the Portal was unavailable for few hours, customers could work regularly with Installed SmartConsole or Streamed SmartConsole
Jun 21, 23:00 UTC
Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.