Update - We are continuing to monitor the situation as it develops.
AWS team expects to see improvements to core services in the coming hours.
Mar 04, 2026 - 07:38 UTC
AWS team expects to see improvements to core services in the coming hours.
Mar 04, 2026 - 07:38 UTC
Identified - We are in contact with AWS and monitoring the situation.
AWS latest relevant update:
Mar 02 1:36 PM PST: "expect this to take at least a day to fully restore power and connectivity"
Mar 02, 2026 - 09:38 UTC
AWS latest relevant update:
Mar 02 1:36 PM PST: "expect this to take at least a day to fully restore power and connectivity"
Mar 02, 2026 - 09:38 UTC
Investigating - Due to Infrastructure issues in AWS UAE region,
Infinity Portal customers in UAE data residency may experience degraded service and difficulties.
We are working to mitigate that.
Mar 02, 2026 - 07:00 UTC
Infinity Portal customers in UAE data residency may experience degraded service and difficulties.
We are working to mitigate that.
Mar 02, 2026 - 07:00 UTC
Update - We are continuing to work on a fix for this issue.
Mar 03, 2026 - 16:04 UTC
Mar 03, 2026 - 16:04 UTC
Update - AWS is still working on it internally and estimating at least one more day before returning power.
We are continuing to be in contact with AWS on this matter
Mar 02, 2026 - 06:44 UTC
We are continuing to be in contact with AWS on this matter
Mar 02, 2026 - 06:44 UTC
Identified - Due to Infrastructure issues in AWS UAE region, Smart-1 Cloud customers in UAE data residency may experience degraded service and difficulties. We are working to mitigate that.
Mar 02, 2026 - 00:00 UTC
Mar 02, 2026 - 00:00 UTC
Investigating - We are currently investigating this issue.
Mar 01, 2026 - 08:52 UTC
Mar 01, 2026 - 08:52 UTC
Identified - XDR detection services are operational.
We are still waiting for the cloud services to become operational in UAE for the portal access.
Mar 03, 2026 - 16:04 UTC
We are still waiting for the cloud services to become operational in UAE for the portal access.
Mar 03, 2026 - 16:04 UTC
Investigating - Due to major outage in AWS UAE region's datacenter the Infinity Portal (and the Infinity XDR application as part of it) is unavailable until further notice
Mar 03, 2026 - 14:31 UTC
Mar 03, 2026 - 14:31 UTC
Monitoring - Threat Emulation and Threat Extraction experience service disruptions in the UAE due to an issue of AWS (https://health.aws.amazon.com/health/status).
Traffic is routed to other regions.
Mar 01, 2026 - 20:30 UTC
Traffic is routed to other regions.
Mar 01, 2026 - 20:30 UTC
Monitoring - ThreatCloud AI Traffic is routed to other regions. Impacted services:
Web Security, URL and File Reputation services.
Mar 02, 2026 - 12:30 UTC
Web Security, URL and File Reputation services.
Mar 02, 2026 - 12:30 UTC
Identified - We are currently experiencing service disruptions affecting ThreatCloud AI services in the UAE due to an issue of AWS (https://health.aws.amazon.com/health/status).
Mar 02, 2026 - 07:00 UTC
Mar 02, 2026 - 07:00 UTC
Update - We are continuing to monitor for any further issues.
Mar 02, 2026 - 10:37 UTC
Mar 02, 2026 - 10:37 UTC
Update - We are currently experiencing a service disruption in our data center in the United Arab Emirates due to an issue with our cloud infrastructure provider.
As a result, customers whose Harmony Endpoint services are hosted in the United Arab Emirates region may experience difficulty accessing the Harmony Endpoint management portal.
There is no security impact. Endpoint protections on devices continue to operate as expected.
Our team is actively monitoring the situation and working closely with our cloud provider to restore full service as quickly as possible.
We will provide an update once the issue is resolved or if additional information becomes available
Mar 02, 2026 - 07:14 UTC
As a result, customers whose Harmony Endpoint services are hosted in the United Arab Emirates region may experience difficulty accessing the Harmony Endpoint management portal.
There is no security impact. Endpoint protections on devices continue to operate as expected.
Our team is actively monitoring the situation and working closely with our cloud provider to restore full service as quickly as possible.
We will provide an update once the issue is resolved or if additional information becomes available
Mar 02, 2026 - 07:14 UTC
Update - The service disruption in the United Arab Emirates region has been resolved, with one remaining issue related to log visibility.
The Harmony Endpoint management portal is now fully accessible.
Connectivity between Endpoint clients and the server has been restored.
Customers may still experience missing or delayed logs in the portal. Our team is actively working to fully restore log visibility.
We will provide another update once the remaining issue is resolved.
Mar 01, 2026 - 23:55 UTC
The Harmony Endpoint management portal is now fully accessible.
Connectivity between Endpoint clients and the server has been restored.
Customers may still experience missing or delayed logs in the portal. Our team is actively working to fully restore log visibility.
We will provide another update once the remaining issue is resolved.
Mar 01, 2026 - 23:55 UTC
Monitoring - We are currently experiencing a service disruption in our data center in the United Arab Emirates due to an issue with our cloud infrastructure provider.
As a result, customers whose Harmony Endpoint services are hosted in the United Arab Emirates region may experience:
• Difficulty accessing the Harmony Endpoint management portal
• Temporary connectivity issues between Endpoint clients and the server
There is no security impact. Endpoint protections on devices continue to operate as expected.
Our team is actively monitoring the situation and working closely with our cloud provider to restore full service as quickly as possible.
We will provide an update once the issue is resolved or if additional information becomes available
Mar 01, 2026 - 17:13 UTC
As a result, customers whose Harmony Endpoint services are hosted in the United Arab Emirates region may experience:
• Difficulty accessing the Harmony Endpoint management portal
• Temporary connectivity issues between Endpoint clients and the server
There is no security impact. Endpoint protections on devices continue to operate as expected.
Our team is actively monitoring the situation and working closely with our cloud provider to restore full service as quickly as possible.
We will provide an update once the issue is resolved or if additional information becomes available
Mar 01, 2026 - 17:13 UTC
Investigating - Harmony Mobile UAE - Operational Issues
Issue with infrastructure of unknown origin at this point - being investigated
Mar 01, 2026 - 13:05 UTC
Issue with infrastructure of unknown origin at this point - being investigated
Mar 01, 2026 - 13:05 UTC
Check Point Web Sites
Operational
UserCenter / PMAP
Operational
Check Point Beyond
Operational
Support Center
Operational
Check Point public web site
Operational
Check Point Portal
Major Outage
Check Point Portal EU Region
Operational
Check Point Portal US Region
Operational
Check Point Portal AU Region
Operational
Check Point Portal Canada Region
Operational
Check Point Portal UAE Region
Major Outage
Check Point Portal UK Region
Operational
Check Point Portal India Region
Operational
Check Point Portal Singapore Region
Operational
Check Point Portal Data Services (DataTube)
Operational
Check Point Portal Data Services (DataTube) - EU region
Operational
Check Point Portal Data Services (DataTube) - AUS region
Operational
Check Point Portal Data Services | Event Forwarding - EU region
Operational
Check Point Portal Data Services | Event Forwarding - US region
Operational
Check Point Portal Data Services | Event Forwarding - AUS region
Operational
Check Point Portal Data Services (DataTube) - Singapore region
Operational
Check Point Portal Gov Cloud Region
Operational
Check Point SASE Services - Australia Data Residency
Operational
API Engine
Operational
Device Posture Check
Operational
Infrastructure Provisioning
Operational
Management Web-Console
Operational
Networking and Routing
Operational
Secure Web Gateway
Operational
User Authentication Services
Operational
Zero-Trust Applications
Operational
Check Point SASE Services - EU Data Residency
Operational
API Engine
Operational
Device Posture Check
Operational
Infrastructure Provisioning
Operational
Management Web-Console
Operational
Networking and Routing
Operational
Secure Web Gateway
Operational
User Authentication Services
Operational
Zero-Trust Applications
Operational
Check Point SASE Services - India Data Residency
Operational
API Engine
Operational
Device Posture Check
Operational
Infrastructure Provisioning
Operational
Management Web-Console
Operational
Networking and Routing
Operational
Secure Web Gateway
Operational
User Authentication Services
Operational
Zero-Trust Applications
Operational
Check Point SASE Services - US Data Residency
Operational
API Engine
Operational
Device Posture Check
Operational
Infrastructure Provisioning
Operational
Management Web-Console
Operational
Networking and Routing
Operational
Secure Web Gateway
Operational
User Authentication Services
Operational
Zero-Trust Applications
Operational
Check Point SASE Regions
Operational
Atlanta
Operational
Atlanta 2
Operational
Ashburn
Operational
Ashburn 2
Operational
Boston
Operational
Chicago 1
Operational
Chicago 2
Operational
Dallas
Operational
Dallas 2
Operational
Denver
Operational
Fremont
Operational
Honolulu
Operational
Los Angeles 1
Operational
Los Angeles 2
Operational
Miami
Operational
Miami 2
Operational
New Jersey
Operational
New Jersey 2
Operational
New York 1
Operational
New York 2
Operational
New York 3
Operational
San Francisco
Operational
Seattle
Operational
Seattle 2
Operational
Silicon Valley
Operational
Silicon Valley 2
Operational
Toronto 1
Operational
Toronto 2
Operational
Toronto 3
Operational
Vancouver
Operational
Amsterdam
Operational
Amsterdam 2
Operational
Amsterdam 4
Operational
Brussels 1
Operational
Dubai
Operational
Frankfurt 1
Operational
Frankfurt 2
Operational
Frankfurt 3
Operational
Frankfurt 4
Operational
Helsinki
Operational
Helsinki 2
Operational
Israel
Operational
Israel-2
Operational
Johannesburg
Operational
London 1
Operational
London 2
Operational
London 3
Operational
London 4
Operational
Madrid
Operational
Madrid 2
Operational
Madrid 3
Operational
Manchester
Operational
Manchester 2
Operational
Milan
Operational
Paris
Operational
Paris 2
Operational
Stockholm
Operational
Stockholm 2
Operational
Vienna 1
Operational
Warsaw
Operational
Warsaw 2
Operational
Zurich 1
Operational
Bangalore
Operational
Bangalore 2
Operational
Chennai
Operational
Jakarta
Operational
Melbourne
Operational
Melbourne 2
Operational
Mumbai
Operational
Mumbai 2
Operational
New Delhi
Operational
Osaka
Operational
Osaka 2
Operational
Seoul
Operational
Singapore 1
Operational
Singapore 2
Operational
Singapore 3
Operational
Sydney 1
Operational
Sydney 2
Operational
Taipei 1
Operational
Tokyo 1
Operational
Tokyo 2
Operational
Mexico City
Operational
Santiago
Operational
Sao Paulo 2
Operational
Sao Paulo 3
Operational
Istanbul
Operational
Auckland
Operational
Montreal
Operational
Hong Kong
Operational
Perth
Operational
Milan 2
Operational
Check Point WAF - Application Security
Operational
WAF & Application Security Management – US Region
Operational
WAF & Application Security Management - EU Region
Operational
WAF & Application Security Management – CA Region
Operational
WAF & Application Security Management – IN Region
Operational
WAF & Application Security Management – AU Region
Operational
Traffic Processing PoP (SaaS) – North America – Virginia
Operational
Traffic Processing PoP (SaaS) – North America – Canada (Central)
Operational
Traffic Processing PoP (SaaS) – Europe – Frankfurt
Operational
Traffic Processing PoP (SaaS) – Europe – Ireland
Operational
Traffic Processing PoP (SaaS) – Europe – Stockholm
Operational
Traffic Processing PoP (SaaS) – Europe – Milan
Operational
Traffic Processing PoP (SaaS) – Europe – London
Operational
Traffic Processing PoP (SaaS) – Asia – Mumbai
Operational
Traffic Processing PoP (SaaS) – Asia – Osaka
Operational
Traffic Processing PoP (SaaS) – Asia – Singapore
Operational
Traffic Processing PoP (SaaS) – Asia – Taipei
Operational
Traffic Processing PoP (SaaS) – Australia – Sydney
Operational
Traffic Processing PoP (SaaS) – South America – São Paulo
Operational
Check Point Email Security
Operational
Check Point Endpoint Security
Operational
Check Point Endpoint Security - EU Region
Operational
Check Point Endpoint Security - US Region
Operational
Check Point Endpoint Security – APAC Region
Operational
Check Point Endpoint Security - UAE Region
Operational
Check Point Endpoint Security - India Region
Operational
Check Point Mobile Security
Partial Outage
Check Point Mobile Security (Sandblast Mobile)
Operational
Check Point Mobile Security - EU Region
Operational
Check Point Mobile Security - US Region
Operational
Check Point Mobile Security - AU Region
Operational
Check Point Mobile Security - CA Region
Operational
Check Point Mobile Security - UK Region
Operational
Check Point Mobile Security - IN Region
Operational
Check Point Mobile Security - UAE Region
Partial Outage
Check Point SAAS Protect
Operational
Check Point SAAS Protect - US Region
Operational
Check Point SAAS Protect - EU Region
Operational
Check Point SAAS Protect - CA Region
Operational
Check Point Next Cloud
Operational
Check Point Next Cloud EU Region
Operational
Check Point Next Cloud US Region
Operational
Check Point Next Cloud AU Region
Operational
Check Point Next Cloud IN Region
Operational
Check Point NDR
Operational
Check Point NDR - EU Region
Operational
Check Point NDR - Canada Region
Operational
Check Point XDR
Partial Outage
Check Point XDR EU Region
Operational
Check Point XPR - US Region
Operational
Check Point XDR Threat Hunting EU Region
Operational
Check Point XDR Threat Hunting US Region
Operational
Check Point XDR Threat Hunting India Region
Operational
Check Point XDR Threat Hunting UK Region
Operational
Check Point XDR Threat Hunting AUS Region
Operational
Check Point XDR Threat Hunting UAE Region
Partial Outage
Check Point Services for Managed Firewall – Connection
Operational
Connection – EU Region
Operational
Connection – US Region
Operational
Connection - APAC Region
Operational
Check Point Services for Managed Firewall - Remote API Access
Operational
Remote API Access – EU Region
Operational
Remote API Access - US Region
Operational
Remote API Access - APAC Region
Operational
Check Point Services for Managed Firewall - Configuration Sharing
Operational
Configuration Sharing - EU Region
Operational
Configuration Sharing - US Region
Operational
Check Point Playblocks
Operational
Infinity Playblocks - EU Region
Operational
Infinity Playblocks - US Region
Operational
Infinity Playblocks - IN Region
Operational
Infinity Playblocks - CA Region
Operational
Infinity Playblocks - AU Region
Operational
Check Point Identity
Operational
Identity and Trust - EU Region
Operational
Identity and Trust - US Region
Operational
Identity and Trust - India Region
Operational
Identity and Trust - Australia Region
Operational
Identity and Trust - Canada Region
Operational
ThreatCloud AI
Operational
SandBlast Threat Emulation Cloud - Dublin, Ireland
Operational
SandBlast Threat Emulation Cloud - North Virginia, USA
Operational
SandBlast Threat Emulation Cloud - Sydney, Australia
Operational
SandBlast Threat Emulation Cloud - Montréal, Québec, Canada
Operational
SandBlast Threat Emulation Cloud - Dubai, UAE
Operational
SandBlast Threat Emulation Cloud - Ningxia, China
Operational
SandBlast Threat Emulation Cloud - London, UK
Operational
SandBlast Threat Emulation Cloud - Mumbai, India
Operational
IoT Security
Operational
IoT Security EU Region
Operational
IoT Security US Region
Operational
IoT Security AU Region
Operational
Check Point SD-WAN
Operational
Check Point SD-WAN - EU Region
Operational
Check Point SD-WAN - US Region
Operational
Check Point SD-WAN - AU Region
Operational
Check Point Smart-1 Cloud Security Management
Operational
Check Point Smart-1 Cloud Security Management - EU Region
Operational
Check Point Smart-1 Cloud Security Management – US Region
Operational
Check Point Smart-1 Cloud Security Management – AU Region
Operational
Check Point Smart-1 Cloud Security Management - IN Region
Operational
Check Point Smart-1 Cloud Security Management - Canada Region
Operational
Check Point Spark Management
Operational
Spark Management Portal - EU Region
Operational
Spark Management Portal - US Region
Operational
Spark Management Portal - India Region
Operational
Spark Management Portal - Australia Region
Operational
Network Security Management - Policy Insights
Operational
Network Security Management - Policy Insights - EU Region
Operational
Network Security Management - Policy Insights - US Region
Operational
Network Security Management - Policy Insights - India Region
Operational
Network Security Management - Policy Insights - Australia Region
Operational
Harmony Connect
Operational
Harmony Connect - Roaming users to Internet Access
Operational
Harmony Connect - Roaming users Network Remote Access
Operational
Harmony Connect - Roaming users Application Remote Access
Operational
Harmony Connect - Branch to Internet Access
Operational
Harmony Connect - Branch Network Remote Access
Operational
Harmony Connect - Management Portal EU Region
Operational
Harmony Connect - Management Portal Australia Region
Operational
Harmony Connect - Management Portal US Region
Operational
Check Point Firewall Update Service
Operational
Capsule Workspace Push Notifications Service
Operational
Spectral Developer First
Operational
Security Management Demo mode (via SmartConsole)
Operational
External Risk Management
Operational
Check Point Spark Zero Touch Service
Operational
Check Point Spark Reach My Device Service (SMB Appliances)
Operational
Application Control/URL Filtering Services
Operational
Check Point CNAPP
Operational
CloudGuard - US Region
Operational
CloudGuard - EU - Ireland Region
Operational
CloudGuard - AP1 - Singapore Region
Operational
CloudGuard - AP2 - Australia Region
Operational
CloudGuard - AP3 - India Region
Operational
CloudGuard - CACE - Canada Region
Operational
ThreatCloud AI
Operational
ThreatCloud EU Region
Operational
ThreatCloud US Region
Operational
ThreatCloud Canada Region
Operational
ThreatCloud UAE Region
Operational
ThreatCloud India Region
Operational
ThreatCloud UK Region
Operational
ThreatCloud Australia Region
Operational
ThreatCloud Singapore Region
Operational
ThreatCloud FedRAMP
Operational
ThreatCloud China
Operational
Check Point AI Security (Lakera Guard)
Operational
Lakera Guard Platform
Operational
Lakera Guard API (EU)
Operational
Lakera Guard API (APAC)
Operational
Lakera Guard API (US)
Operational
Check Point Workforce AI Security
Operational
Check Point Workforce AI Security EU Region
Operational
Check Point Workforce AI Security US Region
Operational
Check Point Cloud Firewall - EU Region
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance:SASE Global Infrastructure Sep 6, 2026 08:00-17:00 UTC
As part of our ongoing investment in platform reliability and performance, we will be conducting planned maintenance across the following SASE data residencies:
- Europe (EU): 08:00 - 10:00
- Australia (AU): 10:30 - 12:30
- India (IN): 11:00 - 13:00
- Canada (CA): 11:30 - 13:30
- United States (US): 15:00 - 17:00
Each maintenance window lasts approximately 2 hours and affects only the listed data residency - all other regions continue to operate normally outside their window.
Purpose:
This activity includes critical upgrades to core infrastructure services, designed to strengthen system resiliency and enable upcoming capabilities.
Expected Impact:
The SASE platform will remain operational throughout the maintenance. No service interruption is expected.
Depending on your use case, some users may experience brief disconnection or intermittent delays during their region's maintenance window.
We are taking all necessary precautions to ensure a smooth upgrade process and will be actively monitoring system performance across all regions throughout the maintenance windows. Thank you for your continued trust as we work to strengthen the platform.
Posted on Sep 04, 2026 - 07:16 UTC
- Europe (EU): 08:00 - 10:00
- Australia (AU): 10:30 - 12:30
- India (IN): 11:00 - 13:00
- Canada (CA): 11:30 - 13:30
- United States (US): 15:00 - 17:00
Each maintenance window lasts approximately 2 hours and affects only the listed data residency - all other regions continue to operate normally outside their window.
Purpose:
This activity includes critical upgrades to core infrastructure services, designed to strengthen system resiliency and enable upcoming capabilities.
Expected Impact:
The SASE platform will remain operational throughout the maintenance. No service interruption is expected.
Depending on your use case, some users may experience brief disconnection or intermittent delays during their region's maintenance window.
We are taking all necessary precautions to ensure a smooth upgrade process and will be actively monitoring system performance across all regions throughout the maintenance windows. Thank you for your continued trust as we work to strengthen the platform.
Posted on Sep 04, 2026 - 07:16 UTC