Get webhook notifications whenever Check Point Services Status creates an incident, updates an incident, resolves an incident or changes a component status.
Update - We are continuing to work on a fix for this issue.
Mar 03, 2026 - 16:04 UTC
Update - AWS is still working on it internally and estimating at least one more day before returning power. We are continuing to be in contact with AWS on this matter
Mar 02, 2026 - 06:44 UTC
Identified - Due to Infrastructure issues in AWS UAE region, Smart-1 Cloud customers in UAE data residency may experience degraded service and difficulties. We are working to mitigate that.
Mar 02, 2026 - 00:00 UTC
Identified - XDR detection services are operational. We are still waiting for the cloud services to become operational in UAE for the portal access.
Mar 03, 2026 - 16:04 UTC
Investigating - Due to major outage in AWS UAE region's datacenter the Infinity Portal (and the Infinity XDR application as part of it) is unavailable until further notice
Mar 03, 2026 - 14:31 UTC
Monitoring - Threat Emulation and Threat Extraction experience service disruptions in the UAE due to an issue of AWS (https://health.aws.amazon.com/health/status). Traffic is routed to other regions.
Mar 01, 2026 - 20:30 UTC
Monitoring - ThreatCloud AI Traffic is routed to other regions. Impacted services: Web Security, URL and File Reputation services.
Mar 02, 2026 - 12:30 UTC
Identified - We are currently experiencing service disruptions affecting ThreatCloud AI services in the UAE due to an issue of AWS (https://health.aws.amazon.com/health/status).
Mar 02, 2026 - 07:00 UTC
Identified - We are in contact with AWS and monitoring the situation.
AWS latest relevant update: Mar 02 1:36 PM PST: "expect this to take at least a day to fully restore power and connectivity"
Mar 02, 2026 - 09:38 UTC
Investigating - Due to Infrastructure issues in AWS UAE region, Infinity Portal customers in UAE data residency may experience degraded service and difficulties.
We are working to mitigate that.
Mar 02, 2026 - 07:00 UTC
Update - We are continuing to monitor for any further issues.
Mar 02, 2026 - 10:37 UTC
Update - We are currently experiencing a service disruption in our data center in the United Arab Emirates due to an issue with our cloud infrastructure provider. As a result, customers whose Harmony Endpoint services are hosted in the United Arab Emirates region may experience difficulty accessing the Harmony Endpoint management portal. There is no security impact. Endpoint protections on devices continue to operate as expected. Our team is actively monitoring the situation and working closely with our cloud provider to restore full service as quickly as possible. We will provide an update once the issue is resolved or if additional information becomes available
Mar 02, 2026 - 07:14 UTC
Update - The service disruption in the United Arab Emirates region has been resolved, with one remaining issue related to log visibility.
The Harmony Endpoint management portal is now fully accessible. Connectivity between Endpoint clients and the server has been restored. Customers may still experience missing or delayed logs in the portal. Our team is actively working to fully restore log visibility.
We will provide another update once the remaining issue is resolved.
Mar 01, 2026 - 23:55 UTC
Monitoring - We are currently experiencing a service disruption in our data center in the United Arab Emirates due to an issue with our cloud infrastructure provider. As a result, customers whose Harmony Endpoint services are hosted in the United Arab Emirates region may experience: • Difficulty accessing the Harmony Endpoint management portal • Temporary connectivity issues between Endpoint clients and the server There is no security impact. Endpoint protections on devices continue to operate as expected. Our team is actively monitoring the situation and working closely with our cloud provider to restore full service as quickly as possible. We will provide an update once the issue is resolved or if additional information becomes available
Mar 01, 2026 - 17:13 UTC
Investigating - Harmony Mobile UAE - Operational Issues Issue with infrastructure of unknown origin at this point - being investigated
Mar 01, 2026 - 13:05 UTC
Check Point Web Sites
Operational
90 days ago
99.99
% uptime
Today
UserCenter / PMAP
Operational
90 days ago
100.0
% uptime
Today
Check Point Beyond
Operational
90 days ago
100.0
% uptime
Today
Support Center
Operational
90 days ago
99.98
% uptime
Today
Check Point public web site
Operational
90 days ago
100.0
% uptime
Today
Check Point Portal
Major Outage
90 days ago
99.85
% uptime
Today
Check Point Portal EU Region
Operational
90 days ago
99.97
% uptime
Today
Check Point Portal US Region
Operational
90 days ago
99.97
% uptime
Today
Check Point Portal AU Region
Operational
90 days ago
100.0
% uptime
Today
Check Point Portal Canada Region
Operational
90 days ago
100.0
% uptime
Today
Check Point Portal UAE Region
Major Outage
90 days ago
97.87
% uptime
Today
Check Point Portal UK Region
Operational
90 days ago
100.0
% uptime
Today
Check Point Portal India Region
Operational
90 days ago
100.0
% uptime
Today
Check Point Portal Singapore Region
Operational
90 days ago
100.0
% uptime
Today
Check Point Portal Data Services (DataTube)
Operational
90 days ago
99.93
% uptime
Today
Check Point Portal Data Services (DataTube) - EU region
Operational
90 days ago
99.95
% uptime
Today
Check Point Portal Data Services (DataTube) - AUS region
Operational
90 days ago
99.95
% uptime
Today
Check Point Portal Data Services | Event Forwarding - EU region
Operational
90 days ago
100.0
% uptime
Today
Check Point Portal Data Services | Event Forwarding - US region
Operational
90 days ago
100.0
% uptime
Today
Check Point Portal Data Services | Event Forwarding - AUS region
Operational
90 days ago
100.0
% uptime
Today
Check Point Portal Data Services (DataTube) - Singapore region
Operational
90 days ago
100.0
% uptime
Today
Check Point Portal Gov Cloud Region
Operational
90 days ago
100.0
% uptime
Today
Check Point SASE Services - Australia Data Residency
Operational
90 days ago
100.0
% uptime
Today
API Engine
Operational
90 days ago
100.0
% uptime
Today
Device Posture Check
Operational
90 days ago
100.0
% uptime
Today
Infrastructure Provisioning
Operational
90 days ago
100.0
% uptime
Today
Management Web-Console
Operational
90 days ago
100.0
% uptime
Today
Networking and Routing
Operational
90 days ago
100.0
% uptime
Today
Secure Web Gateway
Operational
90 days ago
100.0
% uptime
Today
User Authentication Services
Operational
90 days ago
100.0
% uptime
Today
Zero-Trust Applications
Operational
90 days ago
100.0
% uptime
Today
Check Point SASE Services - EU Data Residency
Operational
90 days ago
100.0
% uptime
Today
API Engine
Operational
90 days ago
100.0
% uptime
Today
Device Posture Check
Operational
90 days ago
100.0
% uptime
Today
Infrastructure Provisioning
Operational
90 days ago
100.0
% uptime
Today
Management Web-Console
Operational
90 days ago
100.0
% uptime
Today
Networking and Routing
Operational
90 days ago
100.0
% uptime
Today
Secure Web Gateway
Operational
90 days ago
100.0
% uptime
Today
User Authentication Services
Operational
90 days ago
100.0
% uptime
Today
Zero-Trust Applications
Operational
90 days ago
100.0
% uptime
Today
Check Point SASE Services - India Data Residency
Operational
90 days ago
100.0
% uptime
Today
API Engine
Operational
90 days ago
100.0
% uptime
Today
Device Posture Check
Operational
90 days ago
100.0
% uptime
Today
Infrastructure Provisioning
Operational
90 days ago
100.0
% uptime
Today
Management Web-Console
Operational
90 days ago
100.0
% uptime
Today
Networking and Routing
Operational
90 days ago
100.0
% uptime
Today
Secure Web Gateway
Operational
90 days ago
100.0
% uptime
Today
User Authentication Services
Operational
90 days ago
100.0
% uptime
Today
Zero-Trust Applications
Operational
90 days ago
100.0
% uptime
Today
Check Point SASE Services - US Data Residency
Operational
90 days ago
100.0
% uptime
Today
API Engine
Operational
90 days ago
100.0
% uptime
Today
Device Posture Check
Operational
90 days ago
100.0
% uptime
Today
Infrastructure Provisioning
Operational
90 days ago
100.0
% uptime
Today
Management Web-Console
Operational
90 days ago
100.0
% uptime
Today
Networking and Routing
Operational
90 days ago
100.0
% uptime
Today
Secure Web Gateway
Operational
90 days ago
100.0
% uptime
Today
User Authentication Services
Operational
90 days ago
100.0
% uptime
Today
Zero-Trust Applications
Operational
90 days ago
100.0
% uptime
Today
Check Point SASE Regions
Operational
90 days ago
99.99
% uptime
Today
Atlanta
Operational
90 days ago
100.0
% uptime
Today
Atlanta 2
Operational
90 days ago
100.0
% uptime
Today
Ashburn
Operational
90 days ago
100.0
% uptime
Today
Ashburn 2
Operational
90 days ago
100.0
% uptime
Today
Boston
Operational
90 days ago
100.0
% uptime
Today
Chicago 1
Operational
90 days ago
100.0
% uptime
Today
Chicago 2
Operational
90 days ago
100.0
% uptime
Today
Dallas
Operational
90 days ago
100.0
% uptime
Today
Dallas 2
Operational
90 days ago
100.0
% uptime
Today
Denver
Operational
90 days ago
100.0
% uptime
Today
Fremont
Operational
90 days ago
100.0
% uptime
Today
Honolulu
Operational
90 days ago
100.0
% uptime
Today
Los Angeles 1
Operational
90 days ago
99.62
% uptime
Today
Los Angeles 2
Operational
90 days ago
100.0
% uptime
Today
Miami
Operational
90 days ago
100.0
% uptime
Today
Miami 2
Operational
90 days ago
100.0
% uptime
Today
New Jersey
Operational
90 days ago
100.0
% uptime
Today
New Jersey 2
Operational
90 days ago
100.0
% uptime
Today
New York 1
Operational
90 days ago
100.0
% uptime
Today
New York 2
Operational
90 days ago
100.0
% uptime
Today
New York 3
Operational
90 days ago
100.0
% uptime
Today
San Francisco
Operational
90 days ago
100.0
% uptime
Today
Seattle
Operational
90 days ago
100.0
% uptime
Today
Seattle 2
Operational
90 days ago
100.0
% uptime
Today
Silicon Valley
Operational
90 days ago
100.0
% uptime
Today
Silicon Valley 2
Operational
90 days ago
100.0
% uptime
Today
Toronto 1
Operational
90 days ago
100.0
% uptime
Today
Toronto 2
Operational
90 days ago
100.0
% uptime
Today
Toronto 3
Operational
90 days ago
100.0
% uptime
Today
Vancouver
Operational
90 days ago
100.0
% uptime
Today
Amsterdam
Operational
90 days ago
100.0
% uptime
Today
Amsterdam 2
Operational
90 days ago
100.0
% uptime
Today
Amsterdam 4
Operational
90 days ago
100.0
% uptime
Today
Brussels 1
Operational
90 days ago
100.0
% uptime
Today
Dubai
Operational
90 days ago
100.0
% uptime
Today
Frankfurt 1
Operational
90 days ago
100.0
% uptime
Today
Frankfurt 2
Operational
90 days ago
100.0
% uptime
Today
Frankfurt 3
Operational
90 days ago
100.0
% uptime
Today
Frankfurt 4
Operational
90 days ago
100.0
% uptime
Today
Helsinki
Operational
90 days ago
100.0
% uptime
Today
Helsinki 2
Operational
90 days ago
100.0
% uptime
Today
Israel
Operational
90 days ago
99.96
% uptime
Today
Israel-2
Operational
90 days ago
100.0
% uptime
Today
Johannesburg
Operational
90 days ago
100.0
% uptime
Today
London 1
Operational
90 days ago
100.0
% uptime
Today
London 2
Operational
90 days ago
100.0
% uptime
Today
London 3
Operational
90 days ago
100.0
% uptime
Today
London 4
Operational
90 days ago
100.0
% uptime
Today
Madrid
Operational
90 days ago
100.0
% uptime
Today
Madrid 2
Operational
90 days ago
100.0
% uptime
Today
Madrid 3
Operational
90 days ago
100.0
% uptime
Today
Manchester
Operational
90 days ago
100.0
% uptime
Today
Manchester 2
Operational
90 days ago
100.0
% uptime
Today
Milan
Operational
90 days ago
100.0
% uptime
Today
Paris
Operational
90 days ago
100.0
% uptime
Today
Paris 2
Operational
90 days ago
100.0
% uptime
Today
Stockholm
Operational
90 days ago
100.0
% uptime
Today
Stockholm 2
Operational
90 days ago
100.0
% uptime
Today
Vienna 1
Operational
90 days ago
100.0
% uptime
Today
Warsaw
Operational
90 days ago
100.0
% uptime
Today
Warsaw 2
Operational
90 days ago
100.0
% uptime
Today
Zurich 1
Operational
90 days ago
100.0
% uptime
Today
Bangalore
Operational
90 days ago
100.0
% uptime
Today
Bangalore 2
Operational
90 days ago
100.0
% uptime
Today
Chennai
Operational
90 days ago
100.0
% uptime
Today
Jakarta
Operational
90 days ago
100.0
% uptime
Today
Melbourne
Operational
90 days ago
100.0
% uptime
Today
Melbourne 2
Operational
90 days ago
100.0
% uptime
Today
Mumbai
Operational
90 days ago
100.0
% uptime
Today
Mumbai 2
Operational
90 days ago
100.0
% uptime
Today
New Delhi
Operational
90 days ago
100.0
% uptime
Today
Osaka
Operational
90 days ago
100.0
% uptime
Today
Osaka 2
Operational
90 days ago
100.0
% uptime
Today
Seoul
Operational
90 days ago
100.0
% uptime
Today
Singapore 1
Operational
90 days ago
100.0
% uptime
Today
Singapore 2
Operational
90 days ago
100.0
% uptime
Today
Singapore 3
Operational
90 days ago
100.0
% uptime
Today
Sydney 1
Operational
90 days ago
100.0
% uptime
Today
Sydney 2
Operational
90 days ago
100.0
% uptime
Today
Taipei 1
Operational
90 days ago
100.0
% uptime
Today
Tokyo 1
Operational
90 days ago
100.0
% uptime
Today
Tokyo 2
Operational
90 days ago
100.0
% uptime
Today
Mexico City
Operational
90 days ago
100.0
% uptime
Today
Santiago
Operational
90 days ago
100.0
% uptime
Today
Sao Paulo 2
Operational
90 days ago
100.0
% uptime
Today
Sao Paulo 3
Operational
90 days ago
100.0
% uptime
Today
Istanbul
Operational
90 days ago
100.0
% uptime
Today
Auckland
Operational
90 days ago
100.0
% uptime
Today
Montreal
Operational
90 days ago
100.0
% uptime
Today
Hong Kong
Operational
90 days ago
100.0
% uptime
Today
Check Point WAF as a Service
Operational
90 days ago
100.0
% uptime
Today
CloudGuard WAF as a Service - Asia - Mumbai
Operational
90 days ago
100.0
% uptime
Today
CloudGuard WAF as a Service - Asia - Osaka
Operational
90 days ago
100.0
% uptime
Today
CloudGuard WAF as a Service - Asia - Singapore
Operational
90 days ago
100.0
% uptime
Today
CloudGuard WAF as a Service - Asia - Taipei
Operational
90 days ago
100.0
% uptime
Today
CloudGuard WAF as a Service - Australia - Sydney
Operational
90 days ago
100.0
% uptime
Today
CloudGuard WAF as a Service - Canada - Central
Operational
90 days ago
100.0
% uptime
Today
CloudGuard WAF as a Service - EU - Frankfurt
Operational
90 days ago
100.0
% uptime
Today
CloudGuard WAF as a Service - EU - Ireland
Operational
90 days ago
100.0
% uptime
Today
CloudGuard WAF as a Service - EU - London
Operational
90 days ago
100.0
% uptime
Today
CloudGuard WAF as a Service - EU - Milan
Operational
90 days ago
100.0
% uptime
Today
CloudGuard WAF as a Service - EU - Stockholm
Operational
90 days ago
100.0
% uptime
Today
CloudGuard WAF as a Service - South America - São Paulo
Operational
90 days ago
100.0
% uptime
Today
CloudGuard WAF as a Service - US - Virginia
Operational
90 days ago
100.0
% uptime
Today
Check Point Email Security
Operational
90 days ago
100.0
% uptime
Today
Check Point Endpoint Security
Operational
90 days ago
99.74
% uptime
Today
Check Point Endpoint Security - EU Region
Operational
90 days ago
99.79
% uptime
Today
Check Point Endpoint Security - US Region
Operational
90 days ago
99.79
% uptime
Today
Check Point Endpoint Security – APAC Region
Operational
90 days ago
99.79
% uptime
Today
Check Point Endpoint Security - UAE Region
Operational
90 days ago
99.54
% uptime
Today
Check Point Endpoint Security - India Region
Operational
90 days ago
99.79
% uptime
Today
Check Point Mobile Security
Partial Outage
90 days ago
99.87
% uptime
Today
Check Point Mobile Security (Sandblast Mobile)
Operational
90 days ago
100.0
% uptime
Today
Check Point Mobile Security - EU Region
Operational
90 days ago
99.88
% uptime
Today
Check Point Mobile Security - US Region
Operational
90 days ago
100.0
% uptime
Today
Check Point Mobile Security - AU Region
Operational
90 days ago
100.0
% uptime
Today
Check Point Mobile Security - CA Region
Operational
90 days ago
100.0
% uptime
Today
Check Point Mobile Security - UK Region
Operational
90 days ago
100.0
% uptime
Today
Check Point Mobile Security - IN Region
Operational
90 days ago
100.0
% uptime
Today
Check Point Mobile Security - UAE Region
Partial Outage
90 days ago
79.69
% uptime
Today
Check Point SAAS Protect
Operational
90 days ago
100.0
% uptime
Today
Check Point SAAS Protect - US Region
Operational
90 days ago
100.0
% uptime
Today
Check Point SAAS Protect - EU Region
Operational
90 days ago
100.0
% uptime
Today
Check Point SAAS Protect - CA Region
Operational
90 days ago
100.0
% uptime
Today
Check Point Next Cloud
Operational
90 days ago
100.0
% uptime
Today
Check Point Next Cloud EU Region
Operational
90 days ago
100.0
% uptime
Today
Check Point Next Cloud US Region
Operational
90 days ago
100.0
% uptime
Today
Check Point Next Cloud AU Region
Operational
90 days ago
100.0
% uptime
Today
Check Point Next Cloud IN Region
Operational
90 days ago
100.0
% uptime
Today
Check Point NDR
Operational
90 days ago
100.0
% uptime
Today
Check Point NDR - EU Region
Operational
90 days ago
100.0
% uptime
Today
Check Point NDR - Canada Region
Operational
90 days ago
100.0
% uptime
Today
Check Point XDR
Partial Outage
90 days ago
99.96
% uptime
Today
Check Point XDR EU Region
Operational
90 days ago
100.0
% uptime
Today
Check Point XPR - US Region
Operational
90 days ago
100.0
% uptime
Today
Check Point XDR Threat Hunting EU Region
Operational
90 days ago
100.0
% uptime
Today
Check Point XDR Threat Hunting US Region
Operational
90 days ago
100.0
% uptime
Today
Check Point XDR Threat Hunting India Region
Operational
90 days ago
100.0
% uptime
Today
Check Point XDR Threat Hunting UK Region
Operational
90 days ago
100.0
% uptime
Today
Check Point XDR Threat Hunting AUS Region
Operational
90 days ago
100.0
% uptime
Today
Check Point XDR Threat Hunting UAE Region
Partial Outage
90 days ago
99.73
% uptime
Today
Check Point Services for Managed Firewall – Connection
Operational
90 days ago
100.0
% uptime
Today
Connection – EU Region
Operational
90 days ago
100.0
% uptime
Today
Connection – US Region
Operational
90 days ago
100.0
% uptime
Today
Connection - APAC Region
Operational
90 days ago
100.0
% uptime
Today
Check Point Services for Managed Firewall - Remote API Access
Operational
90 days ago
100.0
% uptime
Today
Remote API Access – EU Region
Operational
90 days ago
100.0
% uptime
Today
Remote API Access - US Region
Operational
90 days ago
100.0
% uptime
Today
Remote API Access - APAC Region
Operational
90 days ago
100.0
% uptime
Today
Check Point Services for Managed Firewall - Configuration Sharing
Operational
Check Point Cloud Firewall - US Region
Operational
90 days ago
100.0
% uptime
Today
Check Point Cloud Firewall - EU Region
Operational
90 days ago
100.0
% uptime
Today
Check Point CNAPP
Operational
90 days ago
100.0
% uptime
Today
CloudGuard - US Region
Operational
90 days ago
100.0
% uptime
Today
CloudGuard - EU - Ireland Region
Operational
90 days ago
100.0
% uptime
Today
CloudGuard - AP1 - Singapore Region
Operational
90 days ago
100.0
% uptime
Today
CloudGuard - AP2 - Australia Region
Operational
90 days ago
100.0
% uptime
Today
CloudGuard - AP3 - India Region
Operational
90 days ago
100.0
% uptime
Today
CloudGuard - CACE - Canada Region
Operational
90 days ago
100.0
% uptime
Today
ThreatCloud AI
Operational
90 days ago
99.99
% uptime
Today
ThreatCloud EU Region
Operational
90 days ago
100.0
% uptime
Today
ThreatCloud US Region
Operational
90 days ago
99.99
% uptime
Today
ThreatCloud Canada Region
Operational
90 days ago
100.0
% uptime
Today
ThreatCloud UAE Region
Operational
90 days ago
99.92
% uptime
Today
ThreatCloud India Region
Operational
90 days ago
100.0
% uptime
Today
ThreatCloud UK Region
Operational
90 days ago
100.0
% uptime
Today
ThreatCloud Australia Region
Operational
90 days ago
100.0
% uptime
Today
ThreatCloud Singapore Region
Operational
90 days ago
100.0
% uptime
Today
ThreatCloud FedRAMP
Operational
90 days ago
100.0
% uptime
Today
ThreatCloud China
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Mar 4, 2026
No incidents reported today.
Mar 3, 2026
Unresolved incidents: Infinity XDR is unavailable in UAE region, UAE Infinity Portal Outage, ThreatCloud AI services in UAE region, Smart-1 Cloud is not available in UAE region, SandBlast Threat Emulation & Threat Extraction services - UAE region, Customers may experience logs delay.
Resolved -
This incident has been resolved.
Mar 2, 17:18 UTC
Update -
We are continuing to work on a fix for this issue.
Mar 2, 17:17 UTC
Identified -
We are currently investigating sporadic failures when accessing the Harmony Endpoint (EP) Portal across all regions. Some customers may experience intermittent access issues to the EP Portal. There is no security impact. Endpoint protections on devices continue to operate as expected. Our team is actively monitoring the situation and working closely to resolve the issue. Customers experiencing this issue may contact Check Point Technical Support for assistance.
Mar 2, 11:01 UTC
Resolved -
This incident has been resolved.
Mar 1, 20:41 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 1, 20:02 UTC
Identified -
The issue has been identified and a fix is being implemented.
Mar 1, 19:59 UTC
Investigating -
We are currently experiencing communication issues in the UAE region caused by an AWS outage. As a temporary mitigation, we are in the process of rerouting affected traffic to an alternate region. We will provide further updates as the situation develops.
affecting the following products: Harmony email, Harmony endpoint, and Quantom products using the region.
Mar 1, 19:04 UTC
Resolved -
This incident has been resolved.
Mar 1, 11:04 UTC
Investigating -
New gateways fail to pair with Spark Management service in India region. Affecting only gateways that are part of ap-1.spark-management.checkpoint.com endpoint.
Mar 1, 08:57 UTC
Completed -
The scheduled maintenance has been completed.
Feb 28, 19:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 13:00 UTC
Scheduled -
We will be performing scheduled maintenance to support further datacenter capacity in our Dubai / Dubai 1 region on Feb 28th, 2026 from 13:00 to 19:00 UTC (starting at 19:00 Dubai time).
During this maintenance window, there will be no network downtime. However, please be aware of the following:
* Some gateways with redundant configuration may be partially unavailable * Network change operations for networks with a Gateway in this region will be largely unavailable during the maintenance window
Feb 26, 15:00 UTC