Logs retrieval may be delayed

Incident Report for Check Point Services Status

Resolved

Logs in the missing range were fully recovered for queries
Posted Oct 07, 2024 - 10:50 UTC

Monitoring

Logs in the time range of 26_Sep 1400 - 2100 UTC can be temporarily missing
Will be available for query and view soon
Posted Sep 27, 2024 - 06:30 UTC

Update

Logs in the time range of 26_Sep 1400 - 2100 UTC can be temporarily missing
Will be available for query and view soon
Posted Sep 26, 2024 - 11:34 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 25, 2024 - 20:01 UTC

Investigating

Customers in EU may experience delay in logs query
Posted Sep 25, 2024 - 14:00 UTC
This incident affected: Quantum Smart-1 Cloud (Quantum Smart-1 Cloud - EU Region).