Problems in creating new tenants and potential gaps in Logs availability

Incident Report for Check Point Services Status

Resolved

This incident has been resolved.
Posted May 15, 2024 - 10:30 UTC

Update

Issue was resolved and we are currently monitoring the resolution
Posted May 15, 2024 - 10:16 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 15, 2024 - 10:15 UTC

Investigating

Customer may experience new Smart-1 Cloud tenants, and also may experience gaps in the security logs
This issue evolves from an issue in the infinity Portal that is now under investigation
Posted May 15, 2024 - 08:30 UTC
This incident affected: Quantum Smart-1 Cloud (Quantum Smart-1 Cloud – US Region).
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