Some customers might not receive SMS messages to Israeli numbers
Incident Report for Check Point Services Status
Postmortem

Temporary issue with SMS Service Provider.

Posted Sep 09, 2021 - 09:55 UTC

Resolved
This incident has been resolved.
Posted Sep 09, 2021 - 09:55 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 09, 2021 - 09:54 UTC
Investigating
Some customers might not receive SMS messages to Israeli numbers. We’re aware of the issue and are working to resolve it.
We are currently working with SMS service provider on the issue resolution.
Posted Sep 09, 2021 - 07:45 UTC
This incident affected: Infinity Portal (Infinity Portal EU Region).